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	<title>Recover &#8211; Hostry Help Center</title>
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		<title>Recover Windows VPS after successful driver updates</title>
		<link>https://help.hostry.com/knowledge-base/recover-windows-vps-after-successful-driver-updates/</link>
					<comments>https://help.hostry.com/knowledge-base/recover-windows-vps-after-successful-driver-updates/#comments</comments>
		
		<dc:creator><![CDATA[Alex]]></dc:creator>
		<pubDate>Mon, 30 Sep 2019 06:07:36 +0000</pubDate>
				<guid isPermaLink="false">https://help.hostry.com/?post_type=ht_kb&#038;p=703</guid>

					<description><![CDATA[Microsoft, through its own update center, has released drivers. They, in turn, can interfere with the correct loading of instances if your VPS is on a Windows platform. SUSE is the network driver for Windows, and SUSE &#8211; Block Driver for this OS is already installed, and the server will [&#8230;]]]></description>
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<p>Microsoft, through its own update center, has released drivers. They, in turn, can interfere with the correct loading of instances if your VPS is on a Windows platform. </p>



<p><strong>SUSE</strong> is the network driver for Windows, and <strong>SUSE</strong> &#8211; Block Driver for this OS is already installed, and the server will not load normally and you will have a Windows recovery environment. The first thing to do is to open access to the server disk from the restore request</p>



<p>Here you need to check if di <strong>C :\ </strong>your server disk was detected. If your drive was not detected, you need to download VirtlO drivers from ISO. You can check disk detection as follows:</p>



<p>Go to the Windows <strong><em>command line;</em></strong></p>



<p>Then run the <strong><em>diskpart</em></strong> command</p>



<p>In DIckPart, you must run<strong><em> list volum</em></strong> and then <strong><em>exit</em></strong></p>



<p><strong><em>list volume</em></strong>: this output will show detected volumes. Your <strong>C :\ </strong>servers are usually located<strong> E :\</strong> in the Windows recovery environment. You are looking for a volume, commonly called “OS,” whose size matches the size of the VPS instance. If your drive has been detected, go to the &#8220;Uninstall SUSE Driver Violators&#8221; section, otherwise continue reading.</p>



<h2 id="downloading-virtio-drivers" >Downloading <strong>VirtIO</strong> drivers</h2>



<p>You need to download and mount the <strong>VirtIO ISO</strong> driver on the virtual machine. You can download drivers to your Vultr account using the following URL. After this, the virtual machine reboots. If successful, you will see a screen asking you to select a keyboard layout. Select &#8220;USA&#8221;, then click &#8220;Troubleshooting&#8221; -&gt; &#8220;Advanced Options&#8221; -&gt; &#8220;Command Prompt.&#8221;</p>



<pre class="wp-block-code"><code>https://fedorapeople.org/groups/virt/virtio-win/direct-downloads/stable-virtio/virtio-win.iso</code></pre>



<p>Next, open the command line and go to VirtIO ISO (which is most likely D: \). Download the VirtIO storage drivers into the recovery environment with the following commands:</p>



<p><code>drvload D:\vioscsik12R2\amd64\vioscsi.inf </code></p>



<p><code>drvload D:\viostork12R2\amd64\viostor.inf</code></p>



<p>You must run the <strong><em>diskpart</em></strong> command, then enter <strong><em>list volume</em></strong>, then <strong><em>exit</em></strong>.</p>



<h2 id="removing-abusive-suse-drivers" >Removing abusive SUSE drivers</h2>



<p>First, run this command</p>



<p><code>dism /get-drivers /image:e:\</code></p>



<p>If the system volume of your VPS instance has a letter other than this E: \, use it instead. You are looking for any drivers where the provider name is &#8220;SUSE&#8221;. They will have names that match the oemX.inf template. Use this command to remove two problematic drivers:</p>



<p><code>dism /image:e:\ /remove-driver /driver:oem9.inf /driver:oem10.inf</code></p>



<p>This step helps to enter from the command line. You must click on &#8220;continue&#8221; to restart the VPS instance</p>
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